Snap On Reviews
(Rated by 15 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.1
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Customer Service4.4
- Good Value4.8
- Shipping & Delivery4.5
- Return Policy4.4
Recent Customer Reviews (15)
Heather Brown
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Keira Harris
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Kelli Gaitan
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Bislan Chichigov
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Michael Chan
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Melanie Schwarz
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Oliver Gallagher
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Aracely Cullen
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Harley Miah
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Elis Alvarado
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Snap On Pricing
VERUS, MODIS, SOLUS, ETHOS, and Vantage Families Extended Warranties
$259 - $925.65
Vantage Ultra Platform Extended Warranty
$259 - $660.45
Software Subscription Monthly Payments
$11 - $75
Student Excellence Program
up to $12,000
Snap On Pros & Cons
Pros
1
Good Hand Tools: SnapOn Tools are known for their high quality and durability, making them a favorite among professionals.
2
Diversity of Products: The company offers a wide range of tools and equipment, catering to various industries.
3
Website: The website is valued by consumers for its user-friendly interface and diverse product offerings.
CONS
1
High Price: Consumers often mention that the price level of SnapOn Tools is high, which can be a significant drawback.
2
Poor Customer Service: Many users have reported very poor and dishonest customer service, which has led to negative reviews.
3
Inconvenient Warranty Process: Some users find the process of sending broken tools for warranty repairs to be inconvenient and time-consuming.
4
Franchise Issues: For those considering the franchise opportunity, there are several concerns, including overly small territories, poor treatment by SnapOn, and high turnover rates.
5
Overtime and Long Hours: Working at SnapOn can involve long hours and overtime, which may be a challenge for some employees.
Snap On Features and Benefits
Features
Good Hand Tools
SnapOn Tools are known for their high quality and durability, making them a favorite among professionals.
Diversity of Products
The company offers a wide range of tools and equipment, catering to various industries.
Website
The website is valued by consumers for its user-friendly interface and diverse product offerings.
General and Collision Repair Coverage
Snap-on diagnostic tools offer comprehensive coverage for a wide range of vehicle makes, including 21 domestic, 16 Asian, and 12 European vehicle makes, plus 9 motorcycle makes.
FAST-TRACK Intelligent Diagnostics
This feature combines all vital information and capabilities needed to diagnose every code on one screen, ensuring quick and accurate fixes.
ADAS (Advanced Driver Assistance Systems) Support
Snap-on tools provide advanced driver system information, enabling technicians to perform OEM-compliant initialization, recalibration, and static/dynamic recalibration.
Top Repairs and TSBs
The Service Resets & Relearns feature checks Top Repairs from SureTrack and Technical Service Bulletins (TSBs) to offer a complete fix, ensuring successful component replacements.
Automatic Image and Report Upload
Connected to Wi-Fi, Snap-on tools can automatically upload images and vehicle system reports to the Snap-on Cloud, allowing access from any device for faster diagnosis and repair.
Easy OEM Reprogramming
Snap-on diagnostic tools make OEM-level reprogramming easy, ensuring accurate and efficient vehicle repairs.
1981 Model Years and Newer
Snap-on tools provide millions of codes, tests, tips, and data for vehicles from 1981 model years and newer, offering the most extensive coverage outside of factory tools.
Pre-paid and Subscription Plans
Snap-on offers flexible software purchase options to meet various needs, including pre-paid and subscription plans.
Industry-Leading Customer Support
Snap-on is known for its reliable customer support, ensuring that technicians have the help they need to complete repairs efficiently.
Regular Software Updates
Snap-on continuously updates its diagnostic software to keep pace with emerging technologies and new vehicle innovations, providing uninterrupted access to a constantly updated universe of vehicle data resources.